Electronic withdrawal function
You can use the function below to exercise your right of withdrawal electronically. An account is not required. After entering the information, you will first see a review page. The withdrawal is submitted only after you press “Confirm withdrawal”. We then display the receipt time and send you a confirmation containing your submission by email.
Withdrawal information
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods. For multiple goods ordered in one order and delivered separately, the period expires fourteen days after the day on which you or the indicated third party acquire physical possession of the last good.
To exercise the right of withdrawal, you must inform us:
TronicalTune
Schützenwall 34
22844 Norderstedt
Germany
Legal representative: Elnara Anufrieva
E-Mail: [email protected]
Telephone: +49 178 268 03 76
of your decision to withdraw by an unequivocal statement, for example a letter sent by post, an email, or the electronic withdrawal function above. You may use the model form below, but it is not obligatory.
To meet the deadline, it is sufficient to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.
Effects of withdrawal
If you withdraw, we will reimburse all payments received from you, including the cost of the least expensive standard delivery offered by us. We are not required to reimburse additional costs resulting from your choice of a more expensive delivery method.
We will reimburse without undue delay and no later than fourteen days after the day on which we receive your withdrawal notice. We will use the same means of payment used for the original transaction unless expressly agreed otherwise; no fees will be charged for the reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.
You must send back or hand over the goods without undue delay and no later than fourteen days after the day on which you communicate your withdrawal. The deadline is met if you send the goods before the fourteen-day period expires.
You bear the direct cost of returning the goods.
You are liable only for any diminished value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To: TronicalTune, Schützenwall 34, 22844 Norderstedt, Germany. Legal representative: Elnara Anufrieva. E-Mail: [email protected]
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:
____________________________________________
Ordered on / received on: ____________________
Name of consumer(s): ________________________
Address of consumer(s): ______________________
Signature of consumer(s) (only for paper notification): ____________________
Date: ____________________